- At a Glance
- Challenges
- Solution
- Benefits
- Dig Deeper
AT A GLANCE
Companies often receive incomplete sales orders, requiring service agents to retrieve information and fill
in the missing data. This manual, error-prone process
can delay order fulfillment. To reduce processing time,
businesses need to automate the sales order creation
process.
Challenges
- Incomplete, overdue sales orders caused by missing
information (see Figure 1) - High levels of manual effort needed to retrieve
missing information - Delays in order fulfillment
Figure 1: Before – Manual Completion of Missing
Fields
Solution
- Intelligent AI service that uses incomplete fields as
input and automatically predicts the missing data
(see Figure 2) - Ability to combine recommendations with rule-based
procedures - Exception-based classification of sales orders for
automated processing
Figure 2: Before – Automated Completion of Missing
Fields
Benefits
- Reduced manual effort required for order completion
- Faster sales order processing
- Enhanced cost-saving potential
Enabling Technology
Data Attribute Recommendation service,
one of the SAP AI Business Services
Data Attribute Recommendation service,
one of the SAP AI Business Services
DIG DEEPER
Watch the video.Additional Materials:
Blog
SAP Community
Tutorial
SAP Discovery Center mission
SAP Discovery Center service description