- At a Glance
- Challenges
- Solution
- Benefits
- Dig Deeper
AT A GLANCE
Companies often receive incomplete sales orders, requiring service agents to retrieve information and fill
in the missing data. This manual, error-prone process
can delay order fulfillment. To reduce processing time,
businesses need to automate the sales order creation
process.
![](images/image001.png)
Challenges
- Incomplete, overdue sales orders caused by missing
information (see Figure 1) - High levels of manual effort needed to retrieve
missing information - Delays in order fulfillment
Figure 1: Before – Manual Completion of Missing
Fields
![](images/figure1.png)
Solution
- Intelligent AI service that uses incomplete fields as
input and automatically predicts the missing data
(see Figure 2) - Ability to combine recommendations with rule-based
procedures - Exception-based classification of sales orders for
automated processing
Figure 2: Before – Automated Completion of Missing
Fields
![](images/figure2.png)
Benefits
- Reduced manual effort required for order completion
- Faster sales order processing
- Enhanced cost-saving potential
![](images/image002.png)
Enabling Technology
Data Attribute Recommendation service,
one of the SAP AI Business Services
Data Attribute Recommendation service,
one of the SAP AI Business Services
DIG DEEPER
Watch the video.Additional Materials:
Blog
SAP Community
Tutorial
SAP Discovery Center mission
SAP Discovery Center service description
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